FREQUENTLY ASKED QUESTIONS [FAQ]
Purr-sistently Asked Questions
How do your products differ from colloidal silver products on the market?
Unlike many pet-hygiene products that rely on silver alone, our products use SilverTi+, a patented dual-component technology combining Nano Silver and Titanium Dioxide. The two components work together to help actively disrupt and remove surface bacteria and fungi, supporting antibacterial and antifungal everyday hygiene.
What ingredients do you use in your products?
All of our products are powered by SilverTi+, our patented technology combining Nano Silver and Titanium Dioxide. Titanium Dioxide acts as a photocatalyst that supports the silver-based system, helping the formula actively remove surface bacteria and fungi as part of regular pet hygiene. Please see each product page for its complete ingredient information.
Are your products safe for puppies / kittens?
Our products are water-based, alcohol-free and made without harsh chemicals, but recommended age and species guidance varies by product. Please follow the directions on the individual product label. If your puppy, kitten or pet has particular care needs, ask your veterinarian before use.
Can I use your products on other pets besides dogs / cats?
Suitability varies by product. Our Ear Cleanser, for example, is labelled for dogs, cats and small animals aged 3+ months. For other products, exotic pets or animals with particular care needs, follow the individual label and ask your veterinarian if you are unsure.
Are your products suitable for pets with sensitive skin?
Our formulas are alcohol-free, made without harsh chemicals and designed with gentle everyday care in mind. Individual sensitivities can vary, so follow the product label and test on a small area first where appropriate. If your pet has a known allergy or an ongoing skin concern, ask your veterinarian before use.
Are your products free from harmful chemicals such as alcohol and parabens?
Yes. Our current formulas are alcohol-free and made without parabens or harsh chemicals. Complete, product-specific ingredient information is available on each product page and label.
Do your products contain any essential oils, fragrances, or perfumes?
The fragrance profile is clearly stated by product. Ear Cleanser, Skin Cleanser, Skin Recovery Support, Daily Protection Spray and Deodorising Dry Shampoo are fragrance-free. Pet Wet Wipes, Dental Care Wipes and Eye Care Wipes contain no added fragrance; any light scent comes from the formula itself rather than an added perfume. Please refer to the individual product label and ingredient list if your pet has a known sensitivity.
What if my pet licks the applied area?
Our products are intended for external use and should be used according to the individual label. A small amount of incidental licking after normal application is different from swallowing the product; do not allow your pet to ingest a large quantity. If this happens, or if you are concerned about a reaction, contact your veterinarian and have the product label available.
Discover Our Specialised Pet Care Products Here
Explore the products that bring our science-led approach to everyday care. From ear and dental routines to skin, coat and on-the-go hygiene, discover considered solutions designed to support cleanliness, comfort and confident daily care.